All in Management Consulting

When Process Gets In The Way

At some point in the evolution of any organization, we have to build in structure and process.

The pure quest for growth and, hence, total focus on execution, in a company’s early days inevitably leads to a situation where some level of resource organization is necessary.

That makes sense. We’ve been so focused on getting things done that we’ve spent less time trying to figure out how best to get it done.

When We've Messed Up

‘Messing up’ is par for the course.

Any time you take on an initiative or a project or a venture, there’s a strong chance that you’re going to mess up along the way.

The more visible the initiative (in whatever sphere of life you’re operating within), the more public that mess up will be - and the more prominent the impact on some stakeholder or constituent. In other words, someone’s going to get hurt, in some form or fashion.

The Customer Shouldn't Have To Do The Work

Those who’ve worked with me for any length of time will inevitably have heard me say some variant of the following words: “If the customer has to work to understand what we’re offering, we’ve already lost.” I try to live by those words.

There’s enough going on with any client or customer that any of us are dealing with. Just like us, they’re constantly bombarded by emails, news, requests for, and demands of, their time - and, oh yes, their actual work.

Are You Really Protecting Your Ground?

It’s often referred to as the “defensive” strategy.

The sports team that emphasizes defense over offense i.e protecting their goal and stopping the other team from scoring.

Or the business that is focused on adding enough features to be able to ward off the competition.

Or the individual contributor who spends his time understanding and developing (i.e. copying) the skills of his nearest competitors.

Strategy Or Execution: What Matters More?

Strategy matters.

A good strategy differentiates your offering. It galvanizes the right resources to their best effect. It positions your organization for success.

A good strategy, though, is just the starting point. Once you’ve mapped out your path, you still need to run it.

And a badly run race will slow you down, allow your competition to gain on you and overtake you, possibly even prevent you from finishing.

These Are Not The Slots You're Looking For

When I started in Management Consulting, everyone wanted to do “Strategy” work. Strategy was sexy. It was glamorous. It was something to brag about. Newly minted Analysts and Associates would jostle for pole position to be part of those teams.

And make no mistake, Strategy work was interesting and fun. But, for the most part, that wasn’t what paid the bills.

"If You Don't Know The Answer, Don't Guess!"

I’ve always wanted to have all of the answers. I’ve always wanted to be that guy who knows what’s happening, has a clear and cogent explanation, and can provide my point of view on the spot.

But that can’t always be the case. Nobody can have all the answers - not me, not you. And, really, there’s no issue with that.

Where the issue does arise, though, is when I try and speak with authority when I have none.

Omerisms Podcast - Episode 54

This month's podcasts focus on people - the teams we work with, the people we surround ourselves with, and how we should think about them. People make all the difference.

In today's episode, I talk about something Warren Buffett said about the best thing about being rich. It isn't what you (or I) might have originally expected, and it has everything to do with people.

Omerisms Podcast - Episode 50

This month's podcasts focus on war stories, recounting situations and experiences that were unique, intriguing and (always) educational.

In today's episode, I share a story from my early days in Management Consulting and specifically about working with a partner who, seemingly, liked to talk in riddles. There was, of course, a method to his madness, as I discuss on the show.

Omerisms Podcast - Episode 49

This month's podcasts focus on war stories, recounting situations and experiences that were unique, intriguing and (always) educational.

In today's episode, I recount one of the most unique interview experiences I had, back when I was interviewing for management consulting. It taught me that no matter how much you prepare, you don't always get what you expect, and so, you need to be ready to think on your feet.

Omerisms Podcast - Episode 42

This month, the podcast is focused on talent, specifically what we can and should expect of our people, as well as how we evaluate and manage them.

In today's episode, I talk about the difficult decision to let capable people go from your organization. People who've grown with you, contributed significantly, and continue to do their work. But, for reason's I discuss, you simply can't keep them any longer.