Startups need to be scrappy to succeed. They need to push the boundaries of their markets, take advantage of all avenues and market rules to not only get their product to market but to compete with the bigger, more established players.
While it’s a nice idea to think that if they simply develop a great product, customers will flock to them, the fact of the matter is that a head to head battle against the market leader doesn’t usually end well for anyone but the incumbent.