We love being the hero in our stories. But Donald Miller talks about there being only 4 key roles you can take on in your business story.
And being the hero isn't one of them. You need to be the guide, as I discuss in today's episode.
All tagged Customers
Omerisms Podcast - Episode 136
In today's episode, I talk about the idea of partnerships.
The word "partnership" is easy to throw around when the stakes are low. But when the going gets tough, we really find out who is (and isn't) a true partner.
The Thing About Choices (Part 2)
In my last post, I wrote that, instead of focusing on having more choice, we should focus on having more confidence in our choice.
This is harder than it sounds, of course, as it demands that we do the work to understand our values, our decision criteria and what it is we’re looking for, as we make decisions about the work we do. If we know what we want, then we’ll make better, more confident decisions.
We Get Upset For A Reason
There’s a debate raging at the moment around the football club I support (Arsenal) as you whether they should replace the club’s manager of the last couple of years, Unai Emery.
Emery, for those who don’t know, replaced a club legend, Arsene Wenger, who managed the team for 22 years and brought us the greatest period in our history. He not only transformed the club but he transformed English football, in general.
Listen More Than You Talk
Listen more than you talk.
I heard this last week at a conference about retailers and consumer brands. The point was that, in a world of push-over-pull, persistent over-communication and rampant messaging, we need to spend more time with our mouths closed and our ears open.
More Stuff I Can’t Understand When I Travel...
...But RFID tags on hotel towels?
I can just imagine the call:
You (Yes, You) Work in Sales & Marketing
In college, when it came time to decide which business major to pursue, the administration organized a town hall session where the heads of each department came together to explain what their discipline was about, the type of real world value it delivered and why we as students should consider a major in their field.